Frequently asked questions

Q.
How do I order a handmade garment?
Q.
Can I order online?
Q.
How long does it take to make a garment?
Q.
Where are the items made?
Q.
Do you offer customised accessories?
Q.
How long do fittings typically take?
Q.
How long does a garment take to make from fitting to finish?
Q.
What price does your bespoke service start from?
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Where do you source your fabrics?
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When will I be charged for my order?
Q.
How much does delivery cost?
Q.
Do you deliver overseas?
Q.
I received an item as a gift, can I return it?
Q.
Can I return a made to order item if it’s not to my liking?
Q.
Do you cater for women?
Q.
What happens if my order is delayed and has not arrived in time?
Q.
Do prices for items outside the UK and EU include local sales tax and duty?
Q.
Do you sell gift vouchers?